Shenandoah County, Virginia

Cindy A. George, MGT - Treasurer

e-mail Cindy George

DMV STOPS: Payment made in the office must be paid in the form of cash, cashier's check or money order. NO personal or business checks are accepted. **NOTE: Online payments for DMV stops take a minimum of 48 business hours before release of stop. *ALL DMV stop accounts WILL incur a $55.00 fee in addition to taxes, penalties and interest charges.

**NOTE: Question: 'Does this property have town taxes?' Answer: Any property that resides in Districts 7-14 are subject to town taxes. The district number can be found in the details of each ticket.

Shenandoah County Treasurer's Personal Property Taxes Help

Table of Contents

  1. What Is Pay Personal Property Taxes Online?
  2. Personal Property Tax Relief Information
    1. What is the Personal Property Tax Relief Act?
    2. Does My Vehicle Qualify for Car Tax Relief?
    3. High Mileage Adjustment
  3. Why Is My Email Address Needed?
  4. Where Can I Find the Department Number, Ticket Number and Amount?
  5. How Do I Pay Personal Property Taxes?
    1. Department Number & Ticket Number
    2. Password
    3. Account Number
    4. Bill Detail
    5. Pay another PP Bill
    6. Online Payment Checkout Screen
  6. How Do I Pay with a Credit Card?
  7. Do Additional Charges Apply for Paying Online?

What Is Pay Personal Property Taxes Online?

Pay Personal Property Taxes Online enables online payments for personal property tax bills received from Shenandoah County.

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Personal Property Tax Relief Information

Please review this section carefully for valuable information on vehicles qualifying for car tax relief.

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What is the Personal Property Tax Relief Act?

The Personal Property Tax Relief Act of 1998 provides tax relief for passenger cars, motorcycles, and pickup or panel trucks having a registered gross weight of less than 7,501 pounds. To qualify, a vehicle must be owned by an individual or leased by an individual under a contract requiring the individual to pay the personal property tax; AND, be used 50% or less for business purposes.

Motor homes, trailers and farm use vehicles do not qualify for tax relief.

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Does My Vehicle Qualify for Car Tax Relief?

If you can answer YES to any of the following questions, your motor vehicle is considered by State Law to have a business use and does NOT qualify for Car Tax Relief.

  1. Is more than 50% of the mileage for the year used as a business expense for Federal Income Tax purposes OR reimbursed by an employer?

  2. Is more than 50% of the depreciation associated with the vehicle deducted as a business expense for Federal Income Tax purposes?

  3. Is the cost of the vehicle expensed pursuant to Section 179 of the Internal Revenue Service Code?

  4. Is the vehicle leased by an individual and the leasing company pays the tax without reimbursement from the individual?

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High Mileage Adjustment

You may have a vehicle that could qualify for a High Mileage Adjustment. The vehicle must be valued through the NADA Price Guide. If you believe your vehicle has high mileage, you must submit third-party documentation that clearly shows the mileage as of January 1 (e.g., state inspection receipt or service center repair receipt). This documentation needs to be legible in order for us to accept it and must be received by the Commissioner of the Revenue by February 1st. You must file every year for this deduction.

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Why Is My Email Address Needed?

Your email address is a unique identifier used to combine tickets marked for payment into one lump sum.

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Where Can I Find the Department Number, Ticket Number and Amount?

Please refer to your Tax Bill.

Ticket example
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How Do I Pay Personal Property Taxes?

Click on Continue to Pay Personal Property Taxes link at the top or bottom of this page.

On the first screen, enter your email address and then press OK button.

Enter email address example
OK

On the Pay Personal Property Taxes Online Screen, press the button containing your preferred method for finding tax information: Department & Ticket Number, Password, or Account Number.

Search options example

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Pay Using Department & Ticket Number

Pay Using Password

Pay Using Account Number


Pay Using Department Number & Ticket Number - Enter the Department Number and Ticket Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

Department/Ticket Number Search example

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Proceed to Total Bill


Pay Using Password - Enter the Last Name and Password and then press the Search button and the Total Bill screen is displayed.

Last Name and Password search example

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Proceed to Total Bill


Pay Using Account Number - Enter the Account Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

Search by account number example

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Proceed to Total Bill


Total Bill Screen - The full amount due is shown in the Enter Amount You Wish To Pay Today field, but a different amount can be paid by replacing the figure shown. To view bill details, click Details link next to the desired ticket. To search for another Personal Property ticket and attach it to the current bill before payment is made, press the Pay Another PP Bill button. To pay the current Personal Property bill only, or to add a bill using another Web application, press the Checkout button. If the information shown is incorrect, press the Return to Search button and return to the Pay Real Estate Taxes Online screen.

Enter amount to pay example

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View Bill Detail Screen

Checkout

Pay another PP Bill

Return to Search


Online Payment Checkout Screen - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button. For credit card payments, press Pay by Credit Card button.

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Pay by Credit Card


Bill Detail Screen - This screen contains additional information about the tax bill. Press Previous button to return to Total Bill screen.

Ticket detail example

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Previous


Pay another PP Bill - Search for additional tickets using Department & Ticket Number, Parcel Number, Name or Account Number. Press the Search button to find ticket. The Pay another PP Bill option can be used as many times as necessary to designate bills for payment. If Pay another PP Bill was selected in error and you are ready to pay, press the Checkout button.

Pay another personal property bill example

Information for the added bill is displayed. The full amount due is shown in the Enter Amount You Wish To Pay Today field, but a different amount can be paid by replacing the figure shown. To view bill details, click Details next to the desired ticket. If you want to search for another ticket and attach it to the current bill before payment is made, press the Pay another PP Bill button. To pay the original bill and current bill, press the Checkout button. If the information shown is incorrect, press the Return to Search button and return to the Pay Real Estate Taxes Online screen.

Enter payment amount example

On Line Payment Checkout screen now shows both bills. The amount to pay entered for each bill is shown in the Total Payments field. Proceed as normal from this point. All tickets can be removed by pressing Clear Shopping Cart button. To pay by credit card, press Pay by Credit Card button.

Checkout options example

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Pay by Credit Card


An online receipt is displayed. We recommend you print this receipt for your records.

Online receipt example

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Do Additional Charges Apply for Paying Online?

Yes, a Convenience Fee is applied to each transaction.

For Credit Card Payments: 3% of the Total Bill. The Convenience Fee is charged by Verisign and our Merchant Account for Accepting Credit Cards Online. The fee is automatically added to your Total Bill.

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Version: 101220-1457