Shenandoah County, Virginia

Cindy A. George, MGT - Treasurer

e-mail Cindy George

DMV STOPS: Payment made in the office must be paid in the form of cash, cashier's check or money order. NO personal or business checks are accepted. **NOTE: Online payments for DMV stops take a minimum of 48 business hours before release of stop. *ALL DMV stop accounts WILL incur a $55.00 fee in addition to taxes, penalties and interest charges.

**NOTE: Question: 'Does this property have town taxes?' Answer: Any property that resides in Districts 7-14 are subject to town taxes. The district number can be found in the details of each ticket.

Shenandoah County Treasurer's Real Estate Taxes Help

Table of Contents

  1. What Is Pay Real Estate Taxes Online?
  2. Where Can I Find the Department Number, Ticket Number and Amount?
  3. How Do I Pay Real Estate Taxes?
    1. Department Number & Ticket Number
    2. Parcel Number
    3. Name
    4. Account Number
    5. Total Bill
    6. Bill Detail
    7. Pay another R/E Bill
    8. On Line Payment Checkout
  4. How Do I Pay with a Credit Card?
  5. Do Additional Charges Apply for Paying Online?

What Is Pay Real Estate Taxes Online?

Pay Real Estate Taxes Online enables online payments for property tax bills received from Shenandoah County.

Back to Top

Where Can I Find the Department Number, Ticket Number and Amount?

Please refer to your Tax Bill.

real estate ticket example

Back to Top


How Do I Pay Real Estate Taxes?

On the first screen, enter your email address and then press OK button.

Enter email address example
OK

On the Pay Real Estate Taxes Online Screen, press the button containing your preferred method for finding tax information: Department & Ticket Number, Parcel Number, Name or Account Number.

Search options example

Back to Top

Pay Using Department & Ticket Number

Pay Using Parcel Number

Pay Using Name

Pay Using Account Number


Pay Using Department Number & Ticket Number - Enter the Department Number and Ticket Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

Search by Department/Ticket Number example

Back to Top

Proceed to Total Bill


Pay Using Parcel Number - Enter the Parcel Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

Search by Parcel Number example

Back to Top

Proceed to Total Bill


Pay Using Name - Enter Name. Verify the numbers are correct, press the Search button.

Search by Name example

Press the Select link next to the correct Name to view tickets.

List of Names example

Back to Top

Proceed to Total Bill


Pay Using Account Number - Enter the Account Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

Search by account number example

Back to Top

Proceed to Total Bill



Total Bill Screen - The full amount due is shown in the Enter Amount You Wish To Pay Today field, but you can pay a different amount by replacing the figure shown. To view bill details, click Details next to the desired ticket. If you wish to search for another ticket and attach it to the current bill before payment is made, press the Pay another R/E Bill button. To pay the current bill only, press the Checkout button. If the information shown is incorrect, press the Return to Search button and return to the Pay Real Estate Taxes Online screen.

Checkout example

Back to Top

View Bill Detail Screen

Checkout

Pay another R/E Bill

Return to Search


Bill Detail Screen - This screen contains additional information about the tax bill. Press the Previous button to return to Total Bill screen.

Ticket detail example

Back to Top

Return to Total Bill


Pay another R/E Bill - Search for additional tickets using Department & Ticket Number, Parcel Number, Name or Account Number. Press the Search button to find ticket. The Add another R/E Bill option can be used as many times as necessary to designate Real Estate bills for payment. If Add another R/E Bill was selected in error and you are ready to pay, press the Checkout button.

Additional options example

Information for the added bill is displayed. The full amount due is shown in the Enter Amount You Wish To Pay Today field, but a different amount can be paid by replacing the figure shown. To view bill details, click Details next to the desired ticket. If you want to search for another Real Estate ticket and attach it to the current bill before payment is made, press the Add another R/E Bill button. To pay the original bill and current bill, press the Checkout button. If the information shown is incorrect, press the Return to Search button and return to the Pay Real Estate Taxes Online screen.

Pay another ticket example

The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button. For credit card payments, press Pay by Credit Card button.

Back to Top

Pay by Credit Card


Online Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button. For credit card payments, press Pay by Credit Card button.

Back to Top

Pay by Credit Card


Pay By Credit Card Screen - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.

Checkout example

Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.

Enter credit card information

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button if the information is incorrect.

credit card confirmation example

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.

credit card approval example

An online receipt is displayed. We recommend you print this receipt for your records.

online receipt example

Back to Top


Do Additional Charges Apply for Paying Online?

Yes, a Convenience Fee is applied to each transaction.

For Credit Card Payments: 3% of the Total Bill. The Convenience Fee is charged by Verisign and our Merchant Account for Accepting Credit Cards Online. The fee is automatically added to your Total Bill.

Back to Top

Version: 101220-1457